Wednesday, November 19, 2008

Have I Mentioned That Gateway Has Crappy Service? Update

I was out this morning, with my handy dandy cell phone by my side.

When I got home, there was a message on my home phone from......


Hurray. The gentleman (who said he would fix this problem yesterday), left a message informing me he HAS fixed the problem and they will be shipping a new video card off to me. But I just needed to call him back and give him some information. And he left a number for me to call back. In Texas.

Let me get this straight. I need to call him long distance, during business TEXAS?? What part of, "I'm choked at your company and I am not spending one more dime on that dead video card" didn't get across on the phone yesterday? I had given him my cell number as well as my home phone number and told him specifically to please call the cell if I was not at home.

Sigh. The Husband made me call. I wasn't going to on principle. But he made me. Something about eventually being able to use the dang computer again.

So I called. And the Gateway guy wasn't in.

Perhaps he was out mailing me my new video card. By snail mail I'm sure.

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